Return Policy
Effective Date: November 8, 2024
1. Return Eligibility
Products are eligible for return if they are:
- Unused, in original packaging, and accompanied by proof of purchase.
- Returned within 30 days of the delivery date.
Non-Returnable Items:
- Customized or personalized products.
- Items marked “Final Sale.”
2. Return Process
- Initiate Return: Contact us at [Contact Email] to start the return process.
- Return Shipping: Customers are responsible for return shipping costs unless the item was damaged upon receipt.
- Refund Processing: Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item.
3. Exchanges
Exchanges are accepted for eligible items. Please reach out to us within 30 days of purchase to arrange for an exchange.
Sales Policy
Effective Date: November 8, 2024
1. Orders and Payment
- Pricing: All prices are listed in [Currency] and include applicable taxes. Shipping costs are calculated at checkout.
- Payment: We accept major credit cards, debit cards, and [Payment Options]. Payments must be made in full at the time of purchase.
2. Shipping and Delivery
- Shipping Times: Orders are typically processed within 1-3 business days. Delivery times depend on your location.
- International Orders: Additional taxes or fees may apply for international orders, which are the responsibility of the customer.
3. Order Cancellations
Orders can be canceled within 24 hours of purchase by contacting [Contact Email]. After this period, cancellations may not be guaranteed.